Tag Archives: hearing care professionals

The Ponto 5 SuperPower

Technical Tips from Auditory Technical Services

We launched the much-anticipated Ponto™ 5 SuperPower in May. Clinicians and patients alike have been eager to experience the smallest, most powerful abutment-level bone anchored hearing device on the market. For this blog, we asked Auditory Technical Services to provide some tips for clinicians to consider when they are fitting this brand-new device.

What software do I need to program the Ponto 5 SuperPower?

There is a new update with Genie Medical BAHS for the Ponto 5 Superpower. You will need Genie Medical 2022.1. This can be obtained by using the Genie Medical (GM) Updater in your hidden icon menu. You can right-click to start the download and installation.

If GM Updater does not work for you or you cannot find it, feel free to call Auditory Technical Services at 888.277.8014 and choose Option 4 when prompted. We can send the software to you via a share link after account verification.

What features in the Ponto 5 SuperPower will benefit my patients?

The Ponto 5 SuperPower has all the wonderful features of the Ponto 5 Mini, but with added MFO allowing a fit for hearing loss up to 65 dB HL BC. Ponto 5 SuperPower also offers OpenSound Navigator™ for 360o sound that provides proven better speech understanding in noise, OpenSound Optimizer™ for 5 dB more stable gain with less potential for feedback and is built on the Velox S™ platform. As a bonus, this most powerful sound processor also has low-energy Bluetooth® for direct connectivity to Apple® products and other connectivity.

What wireless accessories are compatible with the Ponto 5 SuperPower?

Our entire portfolio of wireless accessories that patients have come to rely on are compatible with the new Ponto 5 SuperPower, including the ConnectClip™, EduMic™, TV Adapter™ 3.0, and remote control. As with the Ponto 5 Mini, this new device is Made for iPhone® and has the ability to stream an audio signal directly to the iPhone. Our Oticon ON™ app is available for use for both iPhone and Android™ users.

Which app(s) can be used with the Ponto 5 SuperPower?

  • Oticon RemoteCare for remote programming sessions
  • ON can be used for controlling the Ponto 5 SuperPower using a compatible smartphone
  • Ponto Care™ app is great for support and guidance, but also to help patients develop good cleaning and maintenance habits with their softband, abutment or Ponto processor
  • Lastly, Oticon RemoteCare allows providers to perform adjustments to patient processor settings during telehealth visits

I have a patient who wants to upgrade from the Ponto 3 SuperPower. Where do I start?

That is a great question! It is actually a very simple process. There are two insurance forms that need to be completed and returned to the Insurance Services Department at Oticon Medical: a Patient Insurance Form and an ENT Insurance Form.

  1. The patient will complete and return the Patient Insurance Form to Oticon Medical Insurance Services Department along with a copy of their insurance card.
  2. The audiologist and ENT will complete the other form, the ENT Insurance Form and return it to Insurance Services along with these documents:
  • A signed prescription for the ordered upgrade (must be signed by a physician)
  • Medical notes (should be within the last year)
  • Latest copy of audiogram (should be within the last year)
  • Processor and Accessory Order Form

The items can be returned to our Insurance Services Department via email at insuranceservices@oticonmedical.com or faxed to 888-683-8736. If you have any specific questions, our Insurance Services Department is happy to assist you by email or phone at 855-400-9761. They are available Monday-Friday, 8am-8pm EST.

Lastly, if you are wondering if the patient is eligible for an upgrade based on the age of their current Ponto processor, please contact Customer Service M-F 8am-8pm ET at 888-277-8014 (choose Option 1) or email anytime to info@oticonmedicalusa.com and they can quickly provide you with that information.

Is the Ponto 5 SuperPower MRI-safe?

No, the Ponto 5 SuperPower processor is not MRI-safe and should be removed prior to getting an MRI scan. However, the implant and abutment are MR-Conditional and may be subjected to a MR scan as long as following conditions are met:

  • Static magnetic field of 1.5 and 3 Tesla only
  • Maximum spatial field gradient of 3,000 gauss/cm (30 T/m)
  • Maximum MR system reported, whole body average specific absorption rate (SAR) of 4 W/kg in the first level controlled mode.

In non-clinical testing, the image artifact caused by the device extends approximately 10 mm from the Ponto Implant System when imaged with a gradient echo pulse sequence and a 3.0 Tesla MRI system.

What should I consider when fitting a pediatric patient with a Ponto 5 SuperPower?

You are off to a great start by considering fitting a pediatric patient with the Ponto 5 SuperPower. There are several benefits that you and your patient will appreciate, and we are excited to have an opportunity to touch base on a few of them:

  • High MFO, OpenSound Navigator & OpenSound Optimizer. The ideal choice to ensure audibility and output and headroom for the dynamic range of speech, sound processing technology that provides access to the full soundscape to support incidental learning, and advanced feedback management that prevents feedback without compromise, as it does not reduce gain.
  • Integrated battery door lock. There is no need to change out the battery door, because it has a locking mechanism right on the door that is intuitive to use and ensures the battery door is tamper-resistant to small fingers. Simply use the Multitool and turn the screw clockwise in the direction of the locked padlock icon to lock the battery drawer. To unlock the drawer, turn the screw counterclockwise in the direction of the unlocked padlock.
  • Excellent battery life with the 675 (CI) battery of approximately 54-120 hours.
  • Pediatric Preferences Settings. Directionality and noise reduction features based upon age of the child.
  • Age bracket notification. When a child comes back for follow-up, this makes it easy to identify if changes to the Pediatric Settings are due to be reviewed and adjusted.
  • Multiple pediatric Outcome Measures (ELF, CHILD, PEACH)
  • DSL-BC Pediatric Fitting Rationale. Found under Program Manager or set it as your fitting default under Preferences
  • LED Indicators for peace of mind (Start-up, Continuous, Program, and Volume Changes)
  • EduMic compatibility for school-friendly, easy-to-use FM connectivity or remote mic use
  • Parent-friendly Connectivity. Oticon ON App, direct-to-iPhone, Find My Processor, and  ConnectClip
  • Ponto 5 Softband. Coming soon! Anticipated for release in late summer 2022 (NOTE: implantation is contraindicated for patients up to 5 years of age)

Oticon Medical has a great resource for pediatrics. The Pediatric Fitting Guide is available on our website for download, or you can request hard copies for your clinic from your local Oticon Medical Clinical Specialist. ATS is available should you have any questions, or you would like fitting assistance.

I am fitting a Ponto 5 SuperPower for the first time, and I might need some assistance. Who can I call?

The Auditory Technical Support team is available and on standby to support you when you need it. You can reach us via email at audiologysupport@oticonmedical.com and by phone at 888-277-8014 (Option 4). Our hours are 8am-8pm EST.

About the authors

Gail Leininger, Au.D., CCC-A is an audiologist who has worked with implantable technologies for over twenty years. She is an Auditory Technical Specialist for Oticon Medical.

Nicole Maxam, Au.D. CCC-A is an Auditory Technical Specialist at Oticon Medical and joins the team with 17 years of experience as an audiologist.

Alicia Wooten, Au.D. CCC-A is a Senior Auditory Technical Specialist at Oticon Medical. She specializes in implantable hearing devices and has a strong passion for aural rehabilitation and its impact on patient outcomes.

Presidential Perspective

2022 Training Opportunities for Hearing Care Professionals

I consider providing training opportunities to clinicians an important element of being a full-service partner to our professional customers. Sadly, due to global issues beyond everyone’s control, our options to offer live training sessions were greatly diminished since 2020. Fortunately, due to our long relationship with Audiology Online, we were able to continue providing online training, and have had such a positive response to these that even with live trainings returning in 2022, we will continue offering online courses as well.

Below you will find our planned training opportunities, both in-person and online, for the first half of 2022. First though, a word about how we plan to keep everyone safe during our live events.

Live training Covid-19 safety guidelines

The health and safety of our customers is a priority. As states have re-opened and Oticon Medical plans to host in-person customer training, our plans include the following guidelines for all sessions with 10 or more attendees (including Oticon Medical staff). These guidelines are designed for the protection of you, our valued professional customers, as well as our employees and will remain in place until further notice:

  • For live training sessions with 10 or more individuals, attending Demant employees will be fully vaccinated and wearing masks.
  • All customers must sign a waiver stating they understand Oticon Medical will adhere to CDC Covid-19 guidelines for in-person seminars, and that they commit to complying with all rules and restrictions.
  • Some additional requirements may be put in place by the venue in which a training event is being held. The venue will provide attendees and Oticon Medical with any additional guidelines as needed.

And now, speaking of in-person training opportunities, here are the live courses we have planned so far. More will likely be added as the year progresses, so keep in touch with your Oticon Medical representative and check your email for future announcements.

Upcoming New Product Training

We will be offering training opportunities for select customers throughout 2022. As these arise, we will send out email invitations with more details about subject matter, location, and registration. Please keep an eye on your inbox for these exciting future opportunities!

Oticon Medical’s 2022 AAA Course Offerings

Oticon Medical will be offering four in-person training presentations at the 2022 AAA Conference, which is being held in St. Louis, Missouri. We look forward to seeing you at one or more of these sessions:

  • March 31
    • 12:30pm – 1:00pm Rm. IU202: Clinical Evidence Supporting OpenSound Navigator™ & Pediatrics with a Ponto Sound Processor
    • 1:10pm – 1:40pm Rm. IU211: Bone Anchored Hearing Solutions: The Ponto 5 Family & OpenSound Optimizer™
    • 1:50pm – 2:20pm Rm. IU220: Coordinated Adaptive Processing for the Oticon Medical Neuro Cochlear Implant System
  • April 1
    • 1:50p – 2:20pm Rm. IU320: The Oticon Medical Neuro Cochlear Implant System – Latest Technology in Cochlear Implants

To attend, please go to the AAA event’s online registration .

Audiology Online Oticon Medical Courses

Audiology Online will host the following online courses from Oticon Medical. For more details, including CEUs and hours offered, please click through the links provided below. You can check the AO website and your emails from us for announcements of additional courses throughout the year.

  • March 15: The Ponto Implant System: A surgical overview. This course will discuss surgical aspects of the Ponto implant system, including details on Osseointegration, Minimally Invasive Ponto Surgery (MIPS), and MONO surgery, providing valuable information to any clinician recommending bone conduction amplification.
  • April 15: Ponto 5 Mini Advanced Fitting Techniques – Adult and Pediatric Populations. This course will train clinicians on best practices and advanced fitting techniques for fitting the Ponto 5 Mini for both adults and children. This course will use case studies to illustrate examples of challenging fitting scenarios for adults and children.

We look forward to welcoming you to a live training or seeing you on onscreen at one of our live webinars soon!

Audiology Awareness: An Important Conversation

“What do you do for a living?”

“I’m an audiologist.”

“What’s that?”

If you are an audiologist, chances are you have had a version of this conversation with someone.

As I enter my 19th year of audiology practice, and I reflect on the number of times that I have had to explain my field of work to someone that I just met, my mind is filled with questions. We live in changing times in the field of audiology, in which over-the-counter hearing aids have been approved by the FDA, and patient performance has significantly improved thanks to the advances of hearing aid and hearing implant technology. As clinicians, we are able to give our patients with varying degrees of hearing loss more treatment options than ever. At the same time, multiple recent studies have shown deep connections between hearing loss and other health problems, such as dementia, depression, and a heightened fall risk.

Thus, the question begs to be asked: In 2022, why are there so many people who don’t know what an audiologist is?

Why raising public awareness about audiology matters

In my quest to answer this question, I happened upon an original study published in 2022 by the Hearing Health Collaborative in Otology & Neurology. This study, entitled “Awareness, Perceptions, and Literacy Surrounding Hearing Loss and Hearing Rehabilitation Among the Adult Population in the United States”,[1] took a deep dive into our adult population’s mindset about hearing and hearing loss.

This study, which included 1,250 surveyed adults between the ages of 50 and 80, revealed that for this group, addressing hearing loss was third to last on a list of 11 health conditions that people felt needed to be prioritized. This study also revealed that only 9 percent of survey respondents could identify what constituted “normal hearing”, while 93 percent could accurately identify what is considered “normal vision”. The survey respondents overwhelmingly stated that they would be more likely in the next 12 months of their lives to take their pet to a veterinarian (59%) than to get their hearing tested (27%). Another interesting takeaway from this study is that only 15 percent of primary care physicians regularly screen their patients for hearing loss during regular check-ups.

This study comes at a time when, although treatment options for hearing loss have increased and become more advanced, adoption of those treatments amongst patients remains low. Current estimates are that only about 20 percent of the adult population with hearing loss seek treatment for their condition in the form of hearing aids or implantable devices.

What’s next for audiology?

Audiology has come far in the last few decades, but we still have work to do. What are some action items that we can perform to promote the services we provide as audiologists and encourage others to move hearing health to the top of their priority list?

Encourage loved ones to get their hearing checked

We can start our efforts at home. Often, we joke with our significant others and family members about selective hearing, but the reality is that I don’t know when my own mother last had her hearing tested. Audiologists are well-versed in the research that earlier is better when it comes to seeking treatment for hearing loss. We can speak up and encourage regular hearing tests amongst our own friends and family and teach them why identifying hearing loss early makes a difference. We can promote audiometric screenings and widen the reach of our profession by starting with those in our inner circle.

More research is needed

We need to discover why the adoption rate of hearing loss treatment is so low. The study I mentioned above leads to more questions, such as:

  • What piece are audiologists missing in educating our patients?
  • How can we do better?
  • This particular survey was completed in people aged 50-80. What about younger adults?
  • How can audiologists work to reach the population in their younger years to start promoting hearing health sooner?
  • How prevalent is gender, cultural, and age bias toward adopting treatment?
  • How can we work to improve the barriers to treatment, such as reimbursement and that low referral rate from primary physicians?

For clinicians, questions lead to more questions, and the need for continued research in this important area cannot be minimized.

A call to action

Hearing loss is invisible. No one can see it. It can cause poor quality of life, social isolation, and difficulty in relationships. Audiologists can normalize regular hearing screenings and bring hearing health from the back burner to the front of people’s minds. Our gift to give as audiologists is to bring that human-to-human connection that’s driven by good conversation back to those who have lost it due to their hearing loss. One by one we can work to make sure that the next time someone asks what you do for work, and you tell them you’re an audiologist, you get a nod and a knowing smile.

March 3rd is World Hearing Day

As I googled hearing loss awareness and explored the internet for information to add to this article, I found that March 3rd is World Hearing Day as designated by the World Health Organization (WHO). Audiologists can take this moment to celebrate what we do and promote to our patients the importance of making hearing health a top priority. Perhaps it’s a good opportunity to invite new and existing patients to your office for an annual hearing screening. World Hearing Day is a global initiative that we can use to our advantage to spread the word about the effects of hearing loss on quality of life and why treatment matters.

About the author

Courtney Smith, M.A., CCC/A, is the Clinical Trainer for Oticon Medical. She in in her 19th year of practicing audiology. She has practiced in private practice and university hospital settings in Las Vegas, NV. She completed her training at the University of Iowa in 2003.

 

[1] M.L. Carlson, et al, Awareness, Perceptions, and Literacy Surrounding Hearing Loss and Hearing Rehabilitation among the Adult Population in the United States, Otology & Neurology, Vol. 43, No. xx, 2022